Prescriptions

The easiest ways to order repeat prescriptions would be to download our Dr. iQ app, NHS app or email us.

Download Dr. iQ App

Download NHS App

Email: [insert email address]

We do not take repeat prescription requests over the phone.

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throat
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy